These Terms & Conditions outline the rules, responsibilities, and expectations for renting Sugar Mill Events. By booking, the client agrees to comply with all terms below.
1.1. A signed rental agreement and a security deposit of 25% of the total rental fee are required to secure the booking date.
1.2. A valid debit/credit card will be stored on file for any unsettled charges or insedintals. Information will be stored up to 7 days post event date.
1.3. The remaining balance is due no later than 14 days before the event date.
1.4. Bookings made within 30 days of the event require full payment at the time of booking.
1.5. Accepted payment methods: debit, credit, or online.
2.1. A security deposit of 25% of the total rental fee is required. The partially refundable deposit is available if ents are canceled at least 60 days before the start date, minus a $50 administrative fee.
2.2. The deposit will be refunded within 3–5 business days after the post‑event inspection, minus any applicable charges.
2.3. The Venue will securely retain billing information for seven (7) days post‑event to process any additional charges
3.Consultation and Planning Assistance
3.1 Unless it is included in your event rental type or package you understand that you will have limited consultation and planning assistance.
3.2. Any excessive communication, consulting and/or support during the planning phase of your event rental will be considered billable hours and incur additional fees of $75.00/hr.
3.3. Billable hours can be defined as any amount of time requiring exclusive attention for a clients event/rental.
4.1. Access is limited to the rental period stated in the booking confirmation.
4.2. Additional time may be available at an hourly rate, subject to prior approval.
4.3 Late Clear‑Out Fee: $100.00 per hour (or portion thereof) will be charged if the Venue is not vacated on time.
4.4. On‑Site Presence of Venue Staff: No owner, employee, contractor, or affiliate will remain on‑site during the event unless services have been pre‑arranged at least 14 days in advance or paid for in full prior to the event.
4.5. The Client is responsible for ensuring all guests, vendors, and participants comply with Venue rules.
4.6. Any violations (or suspected violations) will be investigated and could incur penalties of $100.00 - $500.00 depending on severity.
5.1. Setup and teardown must occur within the booked rental period.
5.2. All decorations must be free‑standing or attached with non‑damaging materials. No nails, screws, or adhesives that damage surfaces are permitted.
5.3. The Venue’s lobby furniture must remain in its original arrangement and may only be cleared or moved by Venue staff, with such service incurring a $100.00 fee; the Venue must otherwise be left in the same condition as received.
5.4. Any violations (or suspected violations) will be investigated and could incur penalties of $100.00 - $500.00 depending on severity.
6.1.No smoking or vaping inside the Venue.
6.2. No open flames, fireworks, or hazardous materials without prior written consent.
6.3. Alcohol service must comply with all local laws and licensing requirements.
6.4. Noise levels must comply with local ordinances.
6.5. No outside decorated sweets will be permitted to be displayed or served within Sugar Mill Events.
6.6. Any violations observed or suspected will result in investigation and could incur $100.00-$500.00 in penalties depending on severity of the violation.
7.Liability & Insurance
7.1. The Client assumes full responsibility for the conduct of all guests, vendors, and participants.
7.2. The Venue is not liable for injury, loss, or damage to persons or property during the rental period.
7.3. The Client is encouraged to obtain event liability insurance.
8.1. All deposits are partially‑refundable.
8.2. Cancellations made more than 60 days before the event may receive a partial refund of any balance paid (excluding the administrative fees ).
8.3. Cancellations within 30 days of the event are non‑refundable.
The Venue is not responsible for cancellations or interruptions caused by events beyond its control, including but not limited to natural disasters, government restrictions, or power outages.
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